Payment options
For convenient and secure payment, we offer the following payment methods:
- Credit card (Visa, Mastercard, American Express)
- Klarna (invoice, instant bank transfer)
- SEPA direct debit
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
Shipping information
Shipping within Germany
- Free shipping on orders over 49,00 €.
- For orders under €49.00, the flat-rate shipping fee is 4,90 €.
- Delivery time: approx. 2–4 business days.
Shipping within the EU
We ship to the following EU countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
- Shipping costs: 7,99 €
- Delivery time: approx. 3–7 business days
Shipping to the United Kingdom (UK)
- Shipping costs: 12,99 €
- Delivery time: approx. 3–7 business days
Shipping provider
Our orders are shipped with UPS to ensure reliable and fast delivery.
Shipping confirmation & tracking
As soon as your order leaves our warehouse, you will receive a shipping confirmation by email with a tracking number, allowing you to track your package at any time.
Returns & exchanges
If you would like to return an order, you can find all the information in our [Cancellation policy].
For any further questions about payment or shipping, you can contact us at info@goldenelemento.shop at any time.